Put the following steps in the order of a routine patient care flow, from the beginning through to the end…
Put the following steps in the order of a routine patient care flow, from the beginning through to the end of the patient encounter flow. â€¢New patient paperwork is signed and returned to front desk with insurance information for verification of benefits â€¢Patient pays standard co-pay if applicable â€¢Hard copy record is pulled, or made if new patient â€¢Patient called to back office â€¢Height, weight, and blood pressure taken by CNA or CMA â€¢CMS 1500 form is coded and sent to insurance for reimbursement â€¢Signs in at reception desk â€¢Patient released from exam room â€¢Call in to schedule appointment â€¢Doctor, NP, or Physicianâ€™s Assistant examines patient â€¢Shown to patient care room â€¢Reason for visit reviewed with patient by CNA, CMA, or NP â€¢Any refunds due to patient or insurance sent out â€¢Collections efforts initiated if patient’s charges not paid, and any insurance appeals are processed â€¢Patient checks out and pays any deductible verified â€¢Explanation of benefits returns with breakdown of payments â€¢Height, weight, and blood pressure taken by CNA or CMA â€¢Practice manager applies payments, writes off amounts required by contract with insurance companies, adjusts patientâ€™s account records, and initiates billing to patient that indicates insurance has processed charges
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